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prim18592:The Payment Requisition Imported via Email in Expedition is not Linked to a Contract

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Solution ID: prim18592
The Payment Requisition Imported via Email in Expedition is not Linked to a Contract
Status: Reviewed
Version(s): 8.5



Problem: Emailing a Payment Requisition in Expedition 8.5
Problem: The Payment Requisition that imported via email in Expedition is not linked to a Contract
Problem: “Document not found” when attempting to jump from the Payment Requisition to a Contract
Cause: The Payment Requisition that was e-mailed does not contain a valid contract master key
Fix: Though documents can be shared with other remote Expedition users, this information is for viewing purposes only.

If this is the first time the user is receiving an Expedition document via e-mail from this contact, or this contact has switched project names since he or she last sent a document, Expedition runs the Postmaster Wizard.

Through the Postmaster Wizard, instruct Expedition which project to save the sender’s mail to and which contact name and initials to associate with the sender.

Also, specify which local user to deliver the document to, so it is delivered to that person’s Inbox.


NOTE: The form or report may be blank when attempting to print preview forms for these documents.  

This may occur because a link to the original contract does not exist, in addition to other known issues with missing contact information.
 

For more information pertaining to blank forms, please refer to solution: 199938315396  - Form is blank in print preview or when printed



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