| Solution ID: prim35391 |
| Running reregister.bat after installing Microsoft Hotfix KB912945 causes Internet Explorer to display blank pages |
| Status: Reviewed |
| Version(s): 10.0, 10.0i, 10.1, 10.1i, 9.0, 9.1, 9.1i |
From Primavera OCP
| Problem: | Running reregister.bat after installing Microsoft Hotfix KB912945 causes Internet Explorer to display blank pages |
| Problem: | Internet Explorer and other applications that use the IE engine will not function properly if reregister.bat is run after installing Microsoft Hotfix KB912945. Other browsers are not affected. |
| Fix: | Do not run reregister.bat if KB912945 is installed |
| Fix: | If reregister.bat is run after KB912945 is installed, follow these steps to return the computer to a functional state: 1. From the Windows Control Panel, open Add/Remove Programs. If necessary, check the “Show Updates” box. 2. Find Update for Windows XP (KB912945). Select it, and click Remove.
3. When prompted, reboot the computer. 4. After rebooting, run reregister.bat again. 5. Reboot after running reregister.bat. |
| Fix: | Please Note: This problem was resolved by Microsoft in KB912812: Microsoft Security Bulletin MS06-013: Cumulative Security Update for Internet Explorer |
| Fix: | More information can be found here: Solution ID: prim18699 - Print preview is blank when using ActiveX on systems running Office 2003 microsoft.com - KB912945 - Internet Explorer ActiveX Update |
