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prim16600:Error: “PRMLOOK caused a General Protection Fault in Module PRMLOOK.EXE”

Solution ID: prim16600
Error: "PRMLOOK caused a General Protection Fault in Module PRMLOOK.EXE"
Status: Reviewed
Version(s): 3.x



Fact: Report output is generated in a different paper orientation
Fact: Report output is generated in a different paper size
Problem: Error: “PRMLOOK caused a General Protection Fault (GPF) in Module PRMLOOK.EXE”
Cause: The cause is that P3 is unable to control the printer settings.
Fix: Ensure the latest P3 Service Pack is installed
Fix:

To resolve the issue follow these steps:



  1. Close Primavera Look and P3.

  2. Ensure that the latest Printer Driver has been installed.
    Note: See manufacturers website for further details and downloads.

  3. Select, Start, Settings, Printers.

  4. Right-click on the desired printer and click on ‘Set as default

  5. Right-click on the desired printer and select ‘Properties

  6. Set the paper orientation and paper size preferences as required for the P3 output.
    Note: How this is achieved will depend upon the specific printer and installed printer driver.  See manufacturers documentation for further details.

  7. Launch P3 and open the project.

  8. Select to print the required layout or schedule.

  9. In the ‘Output Options’ select to ‘Print Immediately’ – as shown below:


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